betpark Platform Privacy Notice

This page describes what we collect when you use betpark and how we keep that data protected. We at betpark collect personal information to verify your identity, process your deposits and withdrawals through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers (mobile banking, local payment, online payment, e-wallet), and to comply with anti-money-laundering regulations. We also collect data about your activity on our platform — which football (Liga 1, Piala Indonesia, Piala AFF, Champions League) markets you view, which live-dealer games you play, and which slots or esports decisions you place.

We at betpark do not sell your personal data to third parties. We share information only with payment processors, identity-verification services, and regulatory authorities where required by law. Our servers may sit outside your jurisdiction, but we apply the same data-protection standards regardless of location.

This notice explains your rights, how we use your data, and how to contact us if you have concerns.

What Data We Collect on betpark

We at betpark collect information you provide directly: your full name, date of birth, email address, phone number, and residential address. We also collect government-issued identification (passport, national ID, or driver's license) and proof of address (utility bill or bank statement) during account verification.

We collect payment information when you deposit or withdraw. For e-wallet deposits (DANA, e-wallet, mobile banking, local payment, online payment), we receive confirmation from your payment provider. For bank transfers (e-wallet, mobile banking, local payment, online payment), we record your account number and the amount transferred. We do not store your full card details or banking credentials — only the last four digits and account type for reference.

We collect activity data automatically: your login times, IP address, device type, and browser information. We track which football markets (Liga 1, Piala Indonesia, Piala AFF, Champions League) you view, which live-dealer games you play, and which slots or esports decisions you place. We use this data to detect fraud, improve our platform, and comply with regulatory requirements.

How We Use Your Data

We at betpark use your personal information to verify your identity, process your deposits and withdrawals, and settle your decisions. We use your email and phone number to send account notifications, decision results, and promotional offers (which you can opt out of at any time).

We use your activity data to detect fraud, prevent multi-accounting, and monitor for suspicious patterns. We analyze aggregate data (without identifying individuals) to understand which football tournaments, live-dealer games, or esports markets are most popular, and to improve our platform accordingly.

We share your data with third-party processors only as necessary: payment providers (to process e-wallet, mobile banking, local payment, and bank transfers), identity-verification services (to confirm your government ID), and regulatory authorities (if required by law). We do not sell your data to advertisers or data brokers.

Data Retention and Your Rights on betpark

We at betpark retain your personal data for as long as your account is active, plus seven years after closure (to comply with anti-money-laundering regulations). We retain transaction records indefinitely for audit and dispute-resolution purposes.

You have the right to access your personal data, request corrections, and ask us to delete your data (subject to legal retention requirements). You can download your account history, transaction records, and decision logs from your betpark dashboard at any time. To request data deletion or correction, contact our support team in English.

We do not use your data for automated decision-making or profiling. We do not sell your information to third parties. We do not use your data for marketing purposes without your consent. You can opt out of promotional emails by clicking the unsubscribe link in any message.

Cookies and Tracking Technologies

We at betpark use cookies to keep you logged in, remember your preferences, and track your activity on our platform. We use session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for up to one year). We also use web beacons and pixel tags to measure how users interact with our pages.

We use third-party analytics services to understand how users navigate betpark. These services may place their own cookies on your device. We do not use cookies for targeted advertising or to share your data with advertisers.

You can disable cookies in your browser settings, but this may prevent you from logging into your betpark account or using certain features. We do not respond to "Do Not Track" signals, as we use cookies for essential account functionality, not for marketing.

Data Security and International Transfers

We at betpark use encryption (TLS) to protect your data in transit. Your login credentials, payment details, and account balance are stored on secure servers with access controls and regular security audits. We do not guarantee absolute protection against unauthorized access, but we implement industry-standard security practices.

Our servers may be located outside your jurisdiction (including outside Indonesia). When we transfer your data internationally, we apply the same data-protection standards regardless of location. We do not transfer your data to countries with weaker privacy laws without your consent.

If we experience a data breach, we notify affected users within 30 days and provide details of the breach, the data affected, and steps we are taking to prevent future incidents. We also notify regulatory authorities where required by law.

We at betpark keep your data encrypted, auditable, and protected from unauthorized access.

Contact Us and Policy Updates

If you have questions about our privacy practices, want to access your data, or wish to request deletion, contact our support team in English. We respond to all data-access requests within 30 days. We maintain a record of all requests and our responses for audit purposes.

We at betpark may update this privacy notice from time to time. We notify users of material changes via email or dashboard notification. Continued use of betpark after a change constitutes acceptance of the updated notice. Your latest login confirms your agreement to the current privacy policy.

This privacy notice is effective as of the date shown on your betpark account dashboard. We review and update our practices annually to reflect changes in technology, regulation, and user expectations. If you have concerns about how we handle your data, you may also contact your local data-protection authority.